Some users had upgraded to Windows10 and are having issues with the players and embed scripts not working.

The good news! there is a really easy fix for that, you only need to follow these steps.

1- Click Edit Menu.

2- Click Options.

At the Palacechat options screen:

3- Click the last tab (Advanced).

4- Scroll down to the Web Content section and select the Internet Explorer version 10.

5- Click Close.

6- Restart PlaceChat software and the players should work!

If you had followed these steps and you are still having issues with the embed scripts, please contact ElitePalaces support.