Some users had upgraded to Windows10 and are having issues with the players and embed scripts not working.
The good news! there is a really easy fix for that, you only need to follow these steps.
1- Click Edit Menu.
2- Click Options.
At the Palacechat options screen:
3- Click the last tab (Advanced).
4- Scroll down to the Web Content section and select the Internet Explorer version 10.
5- Click Close.
If you had followed these steps and you are still having issues with the embed scripts, please contact ElitePalaces support.